Last updated: March 16, 2026
These Terms and Conditions (hereinafter, “Terms”) govern the use of the PuffWise mobile application (hereinafter, “the App”), and are entered into between:
• Provider: Miguel Angel Solis Orozco, individual, with address in Guadalajara, Jalisco, Mexico. Email: mike@solis.rocks.
• User: Any individual who downloads, installs, or uses the App.
By creating an account or using the App, the User agrees to be bound by these Terms and by the Privacy Policy of PuffWise, available at https://puffwiseapp.com/privacy. If you do not agree with any of these conditions, you must refrain from using the App.
These Terms constitute an adhesion contract as defined by Article 85 of the Federal Consumer Protection Law (LFPC) of Mexico.
PuffWise is a mobile app designed to help people reduce and quit vaping through consumption tracking, goal setting, and a gradual reduction system based on behavioral science.
The App is available for iOS (App Store) and Android (Google Play) devices. The Provider offers a free version with basic features and a paid subscription plan called “PuffWise Pro” with advanced features.
You must be at least 18 years old to use PuffWise. By creating an account, the User represents having the minimum required age and the legal capacity to enter into this agreement under Mexican law.
To create an account you must provide a valid email address and a secure password. The User is responsible for: – Providing accurate and up-to-date information. – Keeping account credentials confidential. – All activities that occur under their account.
The User must immediately notify the Provider of any unauthorized use of their account by writing to mike@solis.rocks.
Each person may create and maintain only one account. Creating multiple accounts may result in the cancellation of all of them.
PuffWise Pro is offered under the following subscription plans:
Plan Price Free trial
Weekly $9.99 USD per week 3 days free
Annual See current price in the App 3 days free
Prices are expressed in US dollars (USD). The applicable exchange rate for users in Mexico is determined by the Apple App Store or Google Play at the time of the transaction.
Both plans include a 3 (three) calendar day free trial. If the User does not cancel before the trial period ends, the charge for the selected plan will be automatically applied.
Each user is entitled to one free trial per plan. Apple and Google may have additional restrictions on trial period eligibility.
Subscriptions renew automatically at the end of each billing period (weekly or annual), unless the User cancels at least 24 hours before the current period expires. The renewal charge is processed within 24 hours prior to expiration.
Payments are processed by Apple App Store (on iOS) or Google Play (on Android). The Provider does not store or have direct access to your credit card or bank account information. All transactions are subject to the terms and conditions of the respective app store.
The User may cancel their subscription at any time through: – iOS: Settings → [Your name] → Subscriptions → PuffWise → Cancel subscription. – Android: Google Play → Profile → Payments & subscriptions → Subscriptions → PuffWise → Cancel.
Cancellation takes effect at the end of the current billing period. No proportional refunds will be issued for the remaining time of the current period, except as provided in the following section.
Refunds are subject to the refund policy of Apple App Store or Google Play depending on the platform used. In compliance with Article 92 Bis of the LFPC, the Provider will process refund requests that are warranted by law; however, since payment processing is handled directly by the app stores, the User should first submit their request to Apple or Google.
For disputes that have not been resolved by the app stores, the User may contact the Provider at mike@solis.rocks.
Deleting the User’s account cancels their subscription within the PuffWise platform, but does not cancel the subscription in the App Store or Google Play; this must be done separately as described in section 5.1.
The Provider grants the User a limited, non-exclusive, non-transferable, and revocable license to download, install, and use the App on devices owned or controlled by the User, solely for personal and non-commercial purposes.
The User may not: – Copy, modify, distribute, sell, or sublicense the App or any part of it. – Reverse engineer, decompile, or attempt to extract the source code. – Remove or obscure any intellectual property notices (trademarks, copyright, etc.). – Use the App for commercial purposes without prior written authorization from the Provider. – Access the App through automated systems (bots, scrapers) without authorization.
The User agrees to: – Log consumption data accurately so the reduction system functions correctly. – Use the App in accordance with these Terms and applicable Mexican law. – Not interfere with the operation of the App or its servers. – Not attempt to gain unauthorized access to other users’ accounts or the Provider’s systems. – Not introduce viruses, malware, or other malicious code.
Violation of these obligations may result in the suspension or permanent cancellation of the User’s account, without prejudice to any legal action that may apply.
The App, its design, source code, logos, the “PuffWise” trademark, content, and behavioral science methodology are the property of the Provider and are protected by the Federal Copyright Law and other applicable provisions in Mexico and internationally.
The User does not acquire any ownership rights over the App or any of its elements by virtue of using it.
The App integrates third-party services for its operation: – Supabase: Database infrastructure and authentication. – RevenueCat: In-app subscription management. – Apple App Store / Google Play: Distribution and payment processing.
Use of these services is subject to their own terms and policies. The Provider is not responsible for failures, interruptions, or changes in third-party services.
https://www.inai.org.mx
The Provider will make best efforts to keep the App continuously available, but does not guarantee uninterrupted service. The App may be temporarily unavailable due to: – Scheduled maintenance (notice will be given when possible). – Technical failures or third-party service disruptions. – Force majeure or acts of God.
The Provider will not be liable for data loss or service interruptions caused by events beyond its reasonable control.
PuffWise is a self-help tool and does not constitute a medical service, diagnosis, treatment, or substitute for professional healthcare. The App’s information and features are based on behavioral science principles for informational and personal support purposes only.
The User should consult a qualified physician or healthcare professional before starting or modifying any nicotine cessation program, especially if they have pre-existing health conditions.
The Provider does not guarantee that using PuffWise will result in the reduction or cessation of vaping. Results vary based on each user’s individual circumstances.
To the maximum extent permitted by applicable Mexican law, the Provider’s total liability to the User for any claim arising from the use of the App shall not exceed the total amount paid by the User to the Provider in the 12 months prior to the claim, or MXN $200.00 if the User has not made any payment.
The Provider will not be liable for indirect, incidental, consequential damages or data loss resulting from the use of or inability to use the App, except where Mexican law does not permit such limitation.
The Provider may modify these Terms at any time. When material changes are made: – The User will be notified through a visible notice within the App. – For significant changes, a notification may be sent to the registered email address. – The “last updated” date will be revised.
Continued use of the App after changes take effect constitutes acceptance of the updated Terms. If the User disagrees, they must cancel their subscription and stop using the App.
The User may stop using the App and delete their account at any time from the App’s settings section or by writing to mike@solis.rocks.
The Provider may suspend or cancel the User’s account in cases of: – Breach of these Terms. – Fraudulent or abusive use of the App. – Behavior that puts the security of other users or the system at risk.
In the event of cancellation by the Provider for reasons not attributable to the User, a proportional refund will be issued for the unused subscription period.
Upon termination, the User must stop using the App. Provisions of these Terms that by their nature should survive (medical disclaimer, intellectual property, limitation of liability, governing law) will remain in effect.
These Terms are governed and interpreted in accordance with: – The Federal Consumer Protection Law (LFPC) – The Commerce Code (Código de Comercio) – The Federal Civil Code (Código Civil Federal) – The Federal Copyright Law – All other applicable legislation of the United Mexican States.
For any dispute arising from the interpretation or performance of these Terms, the parties submit to the jurisdiction of the competent courts of Guadalajara, Jalisco, Mexico, waiving any other jurisdiction that may apply by reason of their present or future domiciles.
Without prejudice to the above, the User has the right to contact the Federal Consumer Protection Agency (PROFECO) to file a complaint or request conciliation:
– Website: https://www.profeco.gob.mx
– Phone: 800 468 8722
If you download the App from the App Store, you acknowledge that: – These Terms are between you and the Provider, not with Apple Inc. – Apple has no obligation to provide maintenance or support for the App. – Apple is not responsible for any claims related to the App. – Apple and its subsidiaries are third-party beneficiaries of these Terms.
If you download the App from Google Play, these Terms are between you and the Provider, additionally subject to the Google Play Terms of Service.
• Entire agreement: These Terms and the Privacy Policy constitute the complete agreement between the parties regarding the use of the App.
• Severability: If any provision of these Terms is declared invalid or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver: The Provider’s failure to enforce any right does not constitute a waiver of that right.
• Assignment: The User may not assign their rights or obligations under these Terms without the prior written consent of the Provider.
• Force majeure: Neither party will be liable for non-performance due to force majeure or acts of God.
For any questions, clarifications, or complaints related to these Terms:
Miguel Angel Solis Orozco Guadalajara, Jalisco, Mexico Email: mike@solis.rocks Website: https://puffwiseapp.com/
By using PuffWise, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.
© 2026 Miguel Angel Solis Orozco. All rights reserved.
© 2026 Miguel Angel Solis Orozco. All rights reserved.